Applications and Software
How do I check the system status of GoGuardian, Google, etc.?
Use the following links to check the status of the following services: GoGuardian - status.goguardian.com G Suite - google.com/appsstatus Phone System - status.jive.com Blackboard - status.blackboard.com Clever - status.clever.com Illuminate - status.illuminateed.com Helpdesk - mojohelpdesk.mont...
Black Lines Printing in PDF Files
Recently, an issue has arisen when printing some PDF documents from Adobe Acrobat and Adobe Reader DC. The problem occurs when printing PDF files only. Random black lines will be present in the printed output as shown in the example below:above: example of black lines printing in PDF document.It ...
How do I gain access Microsoft software?
You can access Microsoft software at www.office.com using your district email and password.
Can't log in to Synergy.
If you can't log in to Synergy, the problem may be that your password has expired, or you don't have permissions/focus.Permissions/Focus: If you need to change your focus please open a ticket or send email alberto.martinez@salinasuhsd.org.Password expired: Out of the office. If you are out of th...
Computer blacks out when playing YouTube video
Problem: Computer blacks out when playing YouTube videoSolution: Turn off Google Chrome Hardware Acceleration * In Chrome, click the horizontal ellipsis menu button in the top-right corner and click on “Settings”. * Click on “System”. * Under the “System” section, turn off the “Use hardware...