Frequently Asked Questions
How do I access my voicemail?
To access your voicemail from your desk phone: Dial *99 Dial your password (default 0000) (watch video) To access voicemail from outside the office: Call (831) 796-7000 Wait for auto attendant to speak Press * anytime after the auto attendant speaks When prompted, enter your extension When pro...
How do I reset my password?
There are three ways to reset your password: Online atportal.salinasuhsd.org - (watch video) When logged on to your SUHSD Windows computer, type Ctrl+Alt+Delete and select "change password". SUHSD Staff may call the Helpdesk at ext. 7070 or (831) 796-7070 Password must contain -8 Characters ...
How do I join the SUHSD wireless network with my personal device?
Use your Windows credentials (firstname.lastname) to join the SUHSD wireless network.
Computer won't turn on.
If your computer isn't starting or turning on at all (no lights are blinking, and nothing appears on screen) you probably have a power issue. Double-check all the power connections. Unplug your computer and plug it directly into a wall outlet you know is working, rather than a power strip that m...
Black Lines Printing in PDF Files
Recently, an issue has arisen when printing some PDF documents from Adobe Acrobat and Adobe Reader DC. The problem occurs when printing PDF files only. Random black lines will be present in the printed output as shown in the example below:above: example of black lines printing in PDF document.It ...
How to Restore/Archive/Delete Google Classrooms
Please find in the link below how to perform actions within Google Classroom which include:Deleting Archiving Restoring an archived classhttps://support.google.com/edu/classroom/answer/6149813
How do I check the system status of GoGuardian, Google, etc.?
Use the following links to check the status of the following services: GoGuardian - status.goguardian.com G Suite - google.com/appsstatus Phone System - status.jive.com Blackboard - status.blackboard.com Clever - status.clever.com Illuminate - status.illuminateed.com Helpdesk - mojohelpdesk.mont...
Connect your Chromebook to a monitor
YouTube Video - Chromebook: How to Connect (Extend Desktop) to Computer Monitor w/ HDMI Cable (2 min.) Google Help Center - Connect your Chromebook to a monitor
Dual monitors. How do I connect a second display?
Microsoft Support - Set up dual monitors on Windows 10 Video - Connecting a second monitor/How to use multiple monitors in Windows 10 (05:21)
Setting up One Monitor and Projector
Video : Setting up One Monitor and Projector in Your Classroom Slide Show : Setting Up MonitorsGeneral InstructionsOption 1: Keyboard shortcut "Win+P". Press the Windows logo key + P on your keyboard. Select one of the options according to your needs.Option 2: Right click on an empty area of the...
Setting up Two Monitors and Projector
Video : Setting up Two Monitors and Projector Slide Show: Setting Up MonitorsGeneral Instructions:Option 1: Keyboard shortcut "Win+P". Press the Windows logo key + P on your keyboard. Select one of the options according to your needs.Option 2: Right click on an empty area of the desktop. Choose ...
How do I gain access Microsoft software?
You can access Microsoft software at www.office.com using your district email and password.
Missing Students on Seating Chart or Attendance Chart
Problem: Missing student on seating chart or attendance chart.Solution: 1. Click the orange edit button in your seating chart 2. On the right, your classes should be checkable. In sure your all your class have a checkmark.3. Scroll down and ensure unassigned student are assigne...