Monitor won't turn on.

  • Is your computer asleep? Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up. 
  • If no power light is seen on the monitor, try pressing the power button until it comes on. 
  • Check the power cord on both ends. Make sure the end on the monitor side is fully seated. 
  • If you're using a power strip, make sure it is completely plugged into the wall socket and that the power switch on the strip is turned on and any breaker is reset.
  • Make sure that the monitor cable (VGA cable) is connected properly to the monitor and the back of the computer. 
  • Call the Helpdesk or open a new ticket.
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